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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Fritz

Melissa Fritz

March 20, 2025

5  out of  5
rating by Melissa Fritz
"I was referred to Steele Clayton's office by my sister. She had a great experience and I was looking to make some insurance chances. I was extremely impressed with how simple and smooth the process was to change my auto, home, and personal liability policies over. Plus they were able to save me a significant amount per month with the same policy coverages that I previously had. Carolyn was very friendly and helpful during the process. If you have been thinking of switching insurance or just want someone to review the policies you currently have to make recommendations about possible changes, I would highly recommend this office. Very happy overall."
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John Graver

March 18, 2025

5  out of  5
rating by John Graver
"Joe Richardson is great. I am terrible about remember things for the drive wise and Joe so nice calls till he gets through to let me know what I need to do. He also called me on my birthday, so much more personal than a card. Thank You Joe John Graver Windermere Real Estate"
We responded:
"Hey John! Thank you so much for taking time to share. Joe is a pretty remarkable dude that's for sure and we sure love him here."
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Dasha Enos

March 14, 2025

5  out of  5
rating by Dasha Enos
"I went to get something notarized yesterday and the staff was awesome. They were friendly and got me in and out in a timely manner. I recommend state farm insurance for any service they have to offer. "Super personable" that's hard to find these days"
We responded:
"Thank you so much Dasha!!"
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Cliff Johnson

March 8, 2025

5  out of  5
rating by Cliff Johnson
"Have been with Clayton and his staff for years, several of my kids and grandkids have policies with them. Professionals and caring business, a asset to the community."
We responded:
"Cliff, thank you so much! Appreciate your support and praise! Very blessed with my team!"
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Fury Hess

February 8, 2025

5  out of  5
rating by Fury Hess
"I have been with State Farm for a long time and I can not tell you how thankful I am. Getting to call and get help from Carolyn is the opposite of a chore, it is a delight. I have received the best customer support and care at this establishment. 10/10 give Carolyn a raise!"
We responded:
"She is certainly wonderful!! We are so grateful Carolyn is on our team! Ty for taking time to share!!"
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Calvin Boudavong

September 26, 2024

5  out of  5
rating by Calvin Boudavong
"Carolyn was a great help. Highly recommend this office!"
We responded:
"Happy to hear that Calvin! "
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Anne

September 16, 2024

5  out of  5
rating by Anne
"Steele is truly an amazing agent who has been more than helpful with his guidance and expertise. He truly cares about helping others."
We responded:
"Thank you, Anne! It's been a pleasure. We appreciate you working with us for all of your insurance needs. -Steele"
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Debbie Lusk

August 30, 2024

5  out of  5
rating by Debbie Lusk
"Great service always willing to talk with me."
We responded:
"Thank you Debbie!!"
Profile photo of Sylvia Tremlett

Sylvia Tremlett

August 29, 2024

5  out of  5
rating by Sylvia Tremlett
"Cannot say enough about Steele Clayton and his team at State Farm Insurance in Yelm, WA. They always make time (even when they have no time) to see us with whatever we need. I am so thankful to have found them. If you need insurance or any other financial assistance, please call them. They are great!!! Update: My sister was involved in a roll over accident a few years back and I must say that StateFarm was again fabulous!!! We did not have to do a thing and they handled everything. Love State Farm and in particular Steele Clayton Agency."
We responded:
"Thank you Sylvia we love having you as a client what a blessing you have been! So glad your sister was well taken care of!!"
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Txai G

August 22, 2024

5  out of  5
rating by Txai G
"Michelle at State Farm made our switch for home owners and auto insurance from our old company so easy! I could not be more grateful and whenever we had any questions or concerns she was available to help. 10/10 experience!"
We responded:
"Txai blesses me to hear that! I will share with Michelle and appreciate you for taking time to do a review!"
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Constance Burden

August 9, 2024

5  out of  5
rating by Constance Burden
"Great customer service. I'm very happy with the level of service I have received ☺️"
We responded:
"Thank you Constance!!!"
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Angelic Ryckman

August 5, 2024

5  out of  5
rating by Angelic Ryckman
"I have my renters and auto policies with this group and could not be happier with their customer service!! Alexa and Carolyn have done an excellent job of making sure I have adequate coverage on my vehicles and home."
We responded:
"Angelic we sure have a wonderful team. Blesses me as an owner to hear you're happy!!!"
Profile photo of Katie Wareham

Katie Wareham

August 2, 2024

5  out of  5
rating by Katie Wareham
"Switched to State farm years ago and Carolyn has always been amazing! Always quick to answer and questions or help with account changes."
We responded:
"She is a saint that's for sure! Happy to hear you're enjoying being with us!!"
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Timothy Reasoner

July 29, 2024

5  out of  5
rating by Timothy Reasoner
"I’ve been a State Farm customer for many years. Steele saved me quite a bit of money at the same time increasing my coverage. His team always has time to talk and address my concerns. They always make me feel like family when I visit the office. Another plus is visiting when the Steele Barrel food truck is open. I gave them 5-stars because there is no option for 6."
We responded:
"Thank my brother I really appreciate that and your trust over the years!!"
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Carolyn Ramsey

July 29, 2024

5  out of  5
rating by Carolyn Ramsey
"Steele Clayton and his staff are very professional and give you the best service ever. Life Insurance is their passion. Give them a call!"
We responded:
"Miss Carolyn you are a saint and I'm very grateful for you in our lives!!"
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jamie janssen

July 26, 2024

5  out of  5
rating by jamie janssen
"Exceptional customer service. Always a pleasure to deal with when I have any questions or changes to my policy. I have been insured with Steele Clayton Statefarm for almost 10 years, and I have never had a negative experience. 10/10"
We responded:
"Thank you so much Jamie! Have sure enjoyed having you as a client over the years!!"
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Kristin Star

May 9, 2024

5  out of  5
rating by Kristin Star
"Went in, and they were very friendly! So helpful! Thank you for being available"
We responded:
"Hey Kristin so happy to hear that! Love my team!"
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Arnold Tiffany

June 7, 2023

5  out of  5
rating by Arnold Tiffany
"Just can’t say anything bad about the service through Steel Clayton- State Farm’s. You can tell when people have great customer service and they take pride in their work!"
Profile photo of Rene Allen

Rene Allen

March 29, 2023

5  out of  5
rating by Rene Allen
"Clayton is the most professional, personable, transparent agent! Could not want more from someone who handles MY insurance. I had an experience where I had an awkward issue concerning correction of information.... much to my surprise, his reply made me feel confident and at ease.....Responds quickly, and with answers if not solutions. Thank you!"
We responded:
"Thank you so much Rene!!"
Profile photo of Alysha Armstrong

Alysha Armstrong

March 7, 2023

5  out of  5
rating by Alysha Armstrong
"Alexa is amazing!!! I want to give her a 10 star rating. By far the best agent I have worked with and it is because of her that I will continue to be a customer."
We responded:
"Thank you so much for sharing this Alysha! Alexa has been an amazing addition to the team!"
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Nate W

January 19, 2023

5  out of  5
rating by Nate W
"Much better rates. Fast and friendly service. Was able to do the whole process remotely."
We responded:
"Happy to hear that Nathan!"
Profile photo of Taylor PFilm

Taylor PFilm

January 10, 2023

5  out of  5
rating by Taylor PFilm
"I've had car insurance with this State Farm location for over 5 years. They've always been very good to me. I have some other insurances now and it's been great. Recently I had a sibling I needed to add to my car as another driver and the process went smoothly. Carolyn helped us out and I greatly appreciated that!"
We responded:
"Carolyn is such a wonderful part of our team. Thank you for sharing!"
Profile photo of Angela Cook

Angela Cook

December 9, 2022

5  out of  5
rating by Angela Cook
"Always there to help, wether it is personal or business. Helps walk you threw claims, coverage, and always makes you feel like you are not a bother to them. We chose this office when we moved to Yelm in 2012 because of these values we saw in the first meeting we had and have stayed because the values have not changed."
We responded:
"Thank you Angela! Appreciate your friendship and patronage. Love you both!"
Profile photo of Jagathguru Chandrasekharan

Jagathguru Chandrasekharan

November 1, 2022

5  out of  5
rating by Jagathguru Chandrasekharan
"Service was fast and quick, able to get my auto insurance signed within a day at best price"
We responded:
"Thank you! Happy to hear that!"
Profile photo of Jarod Robinson

Jarod Robinson

October 21, 2022

5  out of  5
rating by Jarod Robinson
"Was very patient with me and making sure all my bases were covered! The coverage wasn't half bad either!"
We responded:
"Thank you for sharing that Jarod. I will share that with the crew!"