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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Calvin Boudavong

Calvin Boudavong

September 26, 2024

5  out of  5
rating by Calvin Boudavong
"Carolyn was a great help. Highly recommend this office!"
We responded:
"Happy to hear that Calvin! "
Profile photo of Anne

Anne

September 16, 2024

5  out of  5
rating by Anne
"Steele is truly an amazing agent who has been more than helpful with his guidance and expertise. He truly cares about helping others."
We responded:
"Thank you, Anne! It's been a pleasure. We appreciate you working with us for all of your insurance needs. -Steele"
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Debbie Lusk

August 30, 2024

5  out of  5
rating by Debbie Lusk
"Great service always willing to talk with me."
We responded:
"Thank you Debbie!!"
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Sylvia Tremlett

August 29, 2024

5  out of  5
rating by Sylvia Tremlett
"Cannot say enough about Steele Clayton and his team at State Farm Insurance in Yelm, WA. They always make time (even when they have no time) to see us with whatever we need. I am so thankful to have found them. If you need insurance or any other financial assistance, please call them. They are great!!! Update: My sister was involved in a roll over accident a few years back and I must say that StateFarm was again fabulous!!! We did not have to do a thing and they handled everything. Love State Farm and in particular Steele Clayton Agency."
We responded:
"Thank you Sylvia we love having you as a client what a blessing you have been! So glad your sister was well taken care of!!"
Profile photo of Txai Gonzalez

Txai Gonzalez

August 22, 2024

5  out of  5
rating by Txai Gonzalez
"Michelle at State Farm made our switch for home owners and auto insurance from our old company so easy! I could not be more grateful and whenever we had any questions or concerns she was available to help. 10/10 experience!"
We responded:
"Txai blesses me to hear that! I will share with Michelle and appreciate you for taking time to do a review!"
Profile photo of Constance Burden

Constance Burden

August 9, 2024

5  out of  5
rating by Constance Burden
"Great customer service. I'm very happy with the level of service I have received ☺️"
We responded:
"Thank you Constance!!!"
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Angelic Crozier

August 5, 2024

5  out of  5
rating by Angelic Crozier
"I have my renters and auto policies with this group and could not be happier with their customer service!! Alexa and Carolyn have done an excellent job of making sure I have adequate coverage on my vehicles and home."
We responded:
"Angelic we sure have a wonderful team. Blesses me as an owner to hear you're happy!!!"
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Katie Wareham

August 2, 2024

5  out of  5
rating by Katie Wareham
"Switched to State farm years ago and Carolyn has always been amazing! Always quick to answer and questions or help with account changes."
We responded:
"She is a saint that's for sure! Happy to hear you're enjoying being with us!!"
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Timothy Reasoner

July 29, 2024

5  out of  5
rating by Timothy Reasoner
"I’ve been a State Farm customer for many years. Steele saved me quite a bit of money at the same time increasing my coverage. His team always has time to talk and address my concerns. They always make me feel like family when I visit the office. Another plus is visiting when the Steele Barrel food truck is open. I gave them 5-stars because there is no option for 6."
We responded:
"Thank my brother I really appreciate that and your trust over the years!!"
Profile photo of Carolyn Ramsey

Carolyn Ramsey

July 29, 2024

5  out of  5
rating by Carolyn Ramsey
"Steele Clayton and his staff are very professional and give you the best service ever. Life Insurance is their passion. Give them a call!"
We responded:
"Miss Carolyn you are a saint and I'm very grateful for you in our lives!!"
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jamie janssen

July 26, 2024

5  out of  5
rating by jamie janssen
"Exceptional customer service. Always a pleasure to deal with when I have any questions or changes to my policy. I have been insured with Steele Clayton Statefarm for almost 10 years, and I have never had a negative experience. 10/10"
We responded:
"Thank you so much Jamie! Have sure enjoyed having you as a client over the years!!"
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Kristin Star

May 9, 2024

5  out of  5
rating by Kristin Star
"Went in, and they were very friendly! So helpful! Thank you for being available"
We responded:
"Hey Kristin so happy to hear that! Love my team!"
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Arnold Tiffany

June 7, 2023

5  out of  5
rating by Arnold Tiffany
"Just can’t say anything bad about the service through Steel Clayton- State Farm’s. You can tell when people have great customer service and they take pride in their work!"
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Rene Allen

March 29, 2023

5  out of  5
rating by Rene Allen
"Clayton is the most professional, personable, transparent agent! Could not want more from someone who handles MY insurance. I had an experience where I had an awkward issue concerning correction of information.... much to my surprise, his reply made me feel confident and at ease.....Responds quickly, and with answers if not solutions. Thank you!"
We responded:
"Thank you so much Rene!!"
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Alysha Armstrong

March 7, 2023

5  out of  5
rating by Alysha Armstrong
"Alexa is amazing!!! I want to give her a 10 star rating. By far the best agent I have worked with and it is because of her that I will continue to be a customer."
We responded:
"Thank you so much for sharing this Alysha! Alexa has been an amazing addition to the team!"
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Nate W

January 19, 2023

5  out of  5
rating by Nate W
"Much better rates. Fast and friendly service. Was able to do the whole process remotely."
We responded:
"Happy to hear that Nathan!"
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Taylor PFilm

January 10, 2023

5  out of  5
rating by Taylor PFilm
"I've had car insurance with this State Farm location for over 5 years. They've always been very good to me. I have some other insurances now and it's been great. Recently I had a sibling I needed to add to my car as another driver and the process went smoothly. Carolyn helped us out and I greatly appreciated that!"
We responded:
"Carolyn is such a wonderful part of our team. Thank you for sharing!"
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Angela Cook

December 9, 2022

5  out of  5
rating by Angela Cook
"Always there to help, wether it is personal or business. Helps walk you threw claims, coverage, and always makes you feel like you are not a bother to them. We chose this office when we moved to Yelm in 2012 because of these values we saw in the first meeting we had and have stayed because the values have not changed."
We responded:
"Thank you Angela! Appreciate your friendship and patronage. Love you both!"
Profile photo of Jagathguru Chandrasekharan

Jagathguru Chandrasekharan

November 1, 2022

5  out of  5
rating by Jagathguru Chandrasekharan
"Service was fast and quick, able to get my auto insurance signed within a day at best price"
We responded:
"Thank you! Happy to hear that!"
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Jarod Robinson

October 21, 2022

5  out of  5
rating by Jarod Robinson
"Was very patient with me and making sure all my bases were covered! The coverage wasn't half bad either!"
We responded:
"Thank you for sharing that Jarod. I will share that with the crew!"
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Stephanie Cruz

October 20, 2022

5  out of  5
rating by Stephanie Cruz
"Best customer service I've ever experienced with any insurance company. Everyone is always so nice and friendly."
We responded:
"Stephanie, we sure have enjoyed having you as clients and friends. You both are always a joy to work with and I appreciate you support through all these years!"
Profile photo of Lewis Coulliette

Lewis Coulliette

October 18, 2022

5  out of  5
rating by Lewis Coulliette
"Back in June we had just switched our vehicle insurance to Steele Clayton- State Farm Insurance because of better pricing. Joseph and Luke were huge in getting us started and making sure we had all the coverage we asked for. A week into switching my wife had gotten into a collision just here in town. She of course had her old insurance papers and called Steele to see if he was able to text her the information for the proper authorities. It so happened that in this small town Steele was a a couple vehicles behind in where the accident had taken place. Talk about the right time at the right place. I was at work and wasn't able to get to her in time. Steele was able to get all the proper documentation, while at the same time showing great care and understanding towards her situation. I know Steele is a very busy man, but I am thankful that he was there to handle this situation and bring her home safely. Talk about above and beyond customer service. He even prayed for her before dropping her off at our home to make sure she was at peace. Later that week followed with calls back and forth to cover all the accident details. I can honestly tell you that this office has great customer service skills, communication, integrity and most importantly empathy. Our claim was settled within a week without any hassles. Steele, Luke, Caroline, Joseph and Jody all have been super amazing and I would highly recommend them for insurance if you are thinking about it."
We responded:
"That was an absolute blessing to be there at the right time. Blessed to know your family and have your support brother! Thanks you for the great review!"
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Alyssa Hall

September 6, 2022

5  out of  5
rating by Alyssa Hall
"Answered my call quickly. Very friendly."
We responded:
"Thank you Alyssa!!!"
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Chris Mackey

August 17, 2022

5  out of  5
rating by Chris Mackey
"Awesome Help"
We responded:
"Ty Chris!"
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holley allen

August 16, 2022

5  out of  5
rating by holley allen
"Carolyn is always helpful with all of our changes that we make to our policy."
We responded:
"Thank you so much Holley!!"